Verandahs Port Douglas
Best rate guaranteed
Enter Promo code “REEF”
Save 5%

COVID 19 CANCELLATION POLICY

Our COVID-19 Cancellation Policy ensures that you can book with Confidence.

If your Travel Plans are impacted by Government Restrictions or Airline changes due to Covid 19 your booking can be cancelled without any charges.

COVID 19 CLEANING

We are excited to start welcoming back return guests and inviting first time guests to Port Douglas and our region.

When you are ready to travel we understand that you will have a heightened awareness and expectation of cleanliness in your selection of accommodation.

Verandahs Apartments have implement the recommended guidelines to ensure that we are fully compliant with Government and local authority recommendations to ensure the health safety of all our guests.

PREVENTATIVE MEASURES INCLUDE:

  • New protocols to minimise contact with reception staff through streamlined check-in and check-out procedures.
  • Hand sanitiser station at the front desk and reception area for when guests are entering and exiting the building.
  • Social Distancing measures in reception and common areas - Guests to physically distance when in common areas.
  • Extra attention to Arrival Room Cleaning of TV remote controls, light switches, fan controls and other frequent contact points.
  • Common areas cleaned frequently to ensure high levels of hygiene (including lift buttons, door handles, trolleys etc.).